Returns

What is your return policy?

If you are not satisfied with your order for any reason, you can return items for a full refund within 30 days of purchase. All parts and product packaging must be intact.

How do I return a product or check the status of my return?

Please use the order look-up form at the bottom of this page to get started on a return or to check your return status. You can also contact us or call. We are happy to help.

Are there any items I can’t return?

All items available for purchase on our site are eligible to be returned.

Will you provide a shipping label for my return?

If your return is due to a damaged/defective product or because of an error on our part, contact us and we’ll provide a pre-paid return label. For all other return reasons, the customer is responsible for the cost of return shipping.

When will I receive my credit?

Once we receive your returned product and verify that all parts and product packaging are intact, we will issue a refund to your credit card within five business day. Please note that depending on your credit card company, a refund credit can take up to 5-10 days to appear on your statement.

What if I receive the wrong product?

If your return is because of an error on our part, we will provide a pre-paid return label. Please contact us or call 1-833-207-3174. We are happy to help.

More questions?

See our Frequently Asked Questions. You can also contact us or call 1-833-207-3174. We are happy to help.

Start a Return

To initiate a return or check return status, please enter your email and order number below.